AL MADA · A KUWAITI SOFTWARE COMPANY
We build software that fits your business.
Kuwaiti company · Licence 2026/13240 · Arabic and English
We build business systems, connect the tools you already use, and take repetitive work off your team, with AI where it adds practical value. We are the company behind Q8tly, the directory of places in Kuwait.
The problem
- Messages pile up faster than your team can reply.
- Customers who message you outside working hours get no reply, and go elsewhere.
- No-shows eat into a full calendar.
- Hours disappear into manual data entry and paperwork.
The outcome
- Common questions answered in seconds, day or night.
- Enquiries captured and qualified around the clock.
- Automatic reminders that reduce no-shows.
- Invoices and forms are read and their data entered into your systems, with a person checking the result.
What we do
Automatic replies on WhatsApp and customer enquiries
We build an assistant that answers your customers on WhatsApp, Instagram and your website, day and night. It collects the details of the enquiry and passes anything needing a person to your team, so they have what they need from the start.
Bookings and appointment reminders
Make bookings easier to take and lighten the load on your front desk, with reminders sent to customers before their appointments.
Document processing and data entry
Reading invoices, forms and records and entering their data into your systems, with a person checking the result.
System integration and daily task automation
We connect the systems you already use, such as your calendar, email, CRM and point of sale, so information moves between them without being typed in more than once.
Q8tly, a product we build ourselves
Q8tly is our directory of places in Kuwait. It helps people discover places before they decide where to go, in Arabic and English. Having your business listed gives customers one more way to find you and see what you offer.
How it works
- Discovery. We learn your real bottlenecks and the tools you already use.
- Build and connect. We build the software, load your information, and connect it to the systems and channels you already use.
- Test. We try to break it (typos, mixed Arabic/English, edge cases) before it ever meets a customer.
- Launch and stay involved. We go live, train your team to use it, and keep working with you on improving it.
Who it’s for
We focus first on restaurants and cafés. Our software also suits clinics, salons, shops and other businesses that field the same customer questions all day. Tell us how your work runs and what your team needs made easier.
Why us
- A licensed Kuwaiti company. A registered Kuwaiti company, licence 2026/13240. We know the market, the dialect and how business works in Kuwait.
- Arabic from the start. We build the experience in Arabic from the start, with attention to clear wording and ease of use.
- The decision stays with your team. The software handles repetitive tasks, and sensitive matters go to your team to review and decide.
- We build our own product. Q8tly is a product we own, build and keep improving. We use what we build.
Common questions
Do I have to host anything or buy a server?
No. Everything runs in the cloud; we set it up and maintain it.
Is my customer data safe?
Protecting your customers’ data is built into how we work, and a human reviews anything sensitive. (More on the Privacy Policy.)
Will this replace my staff?
No. It takes repetitive work off their plate so they can focus on customers — more capacity without more headcount.
How much does it cost?
We set the setup cost once we understand how you work and what you need. After that there is a fixed monthly fee, agreed before we start. We do not take a share of your revenue, and we do not charge you by how many messages you receive.
How long does setup take?
It depends on scope; we start with one use case, get it working, then expand.